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NEW SALES: 909-15th Street SW – 403.232.6400 | PRE-OWNED SALES: 1333-9th Ave SW – 403.232.6403| SERVICE: 2312-10th Ave SW – 403.232.6401 & PARTS: 403.232.6402 

Mercedes-Benz Downtown Calgary
Mercedes-Benz Downtown Calgary
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Our Staff

Service

Jesse McLean - Service Advisor View profile

Jesse McLean

Service Advisor

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  • 403.232.6401
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Jesse joined Mercedes-Benz Downtown Calgary in 2005.  He is one of our longest tenured service team members and is highly regarded by customers and staff.
Lola Green - Service Advisor View profile

Lola Green

Service Advisor

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  • 403.232.6401
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Lola joined Mercedes-Benz Downtown Calgary in 2015. Lola has operated as a Service Advisor, Coordinator and Receptionist.
Barb Hyland - Warranty Manager View profile

Barb Hyland

Warranty Manager

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  • 403.232.6401
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Barb joined the Hyatt Automotive Group parent company of Mercedes-Benz Downtown Calgary in 2005. Barb was our Service Manager for many years and is currently our Warranty Manager. She is well known for her high level of dedication to staff and processes.
Chris Mrnik - Fixed Operations Director View profile

Chris Mrnik

Fixed Operations Director

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  • 403.232.6401
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Chris has been with Mercedes-Benz Downtown Calgary since June 2010.  He is currently our Fixed Operations Director, but has held multiple positions since joining us, including Service Manager, Automotive Service Technician, AMG Service Expert and Shop Foreman.

Sales

Bev Bell - Mercedes-Benz Vans Expert View profile

Bev Bell

Mercedes-Benz Vans Expert

  • Send email
  • W:403.232.6400 | M:403.861.7132
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Bev is has over 7 years experience with the Mercedes-Benz Vans Division, and we’re pleased to offer her expertise as our Vans Sales & Leasing Specialist and Fleet Manager for both the Sprinter and the Metris. Whether you are looking for a special build for business use or have plans to convert a 4x4 into a camper, she is the Vans Guru you’ll want to talk to. From individual to large fleet customers, she works closely with you to ensure your requirements are not only met, they are exceeded. She has a degree in Marketing and prior to joining Mercedes-Benz Downtown Calgary, enjoyed a successful career in Advertising/Publishing and Telecom. Bev is a native Calgarian, who loves the mountains and spending time with her family, including hubby Bill, two kids, four grandchildren and a rambunctious collie named Brodie.
Danny Williams - President’s Circle Awardee 2014 & 2015 View profile

Danny Williams

President’s Circle Awardee 2014 & 2015

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  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Danny is a multiple year recipient of President's Circle award from Mercedes-Benz Canada.  Danny is our longest tenured staff member, being part of Mercedes-Benz Downtown Calgary / Hyatt Auto Gallery since January 1994.
Jonathan Hughes - Star Sales & Leasing Consultant View profile

Jonathan Hughes

Star Sales & Leasing Consultant

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  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Jonathon is an AMG Expert / Star Sales & Leasing Consultant and has been part of Mercedes-Benz Downtown Calgary / Hyatt Auto Gallery since January 1999.
Charlotte Bennett - Star Sales & Leasing Consultant View profile

Charlotte Bennett

Star Sales & Leasing Consultant

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  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Charlotte has been with Mercedes-Benz Downtown Calgary since 2012.  Charlotte has years of experience in Sales and Finance, so please speak with her about the best way for you to get your next Mercedes-Benz.
Michael Chan - Star Sales & Leasing Consultant View profile

Michael Chan

Star Sales & Leasing Consultant

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  • 403.232.6400
  • Languages: English - Cantonese - Mandarin
  • Reviews: https://goo.gl/DC92GX
  • Bio: Michael was born in Hong Kong and was educated in Pharmaceutical Sales. He spent many years in Pharmaceutical and Automotive Sales in Hong Kong and eventually moved to Calgary in 1999. He has worked at Mercedes-Benz Downtown Calgary since 2013 on our Sales team and shares the Mercedes-Benz mantra of “The Best or Nothing”. Michael’s favorite part of the job is helping customers and it shows in how they respond to him. He is a very proud Grandpa and loves to spend time with his family and also, watching F1.
Rob Nelles - Pre-Owned Specialist View profile

Rob Nelles

Pre-Owned Specialist

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  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Rob Nelles has been with Mercedes-Benz Downtown Calgary since 2014.  Before joining us, Rob worked in Automotive Sales for a number of years garnering many accolades.  Always known for having a smile on, Rob is very highly regarded and liked by his peers and customers.
Ralph Leith - Pre-Owned Specialist View profile

Ralph Leith

Pre-Owned Specialist

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  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Ralph joined Mercedes-Benz Downtown Calgary in 2011.  Ralph has many years in automotive retailing in Management and Sales.  Very few people know the automotive business in Calgary like Ralph.  He is one of our Pre-Owned specialists and has won awards for his level of service and performance.
Jerry Li - Star Sales & Leasing Consultant View profile

Jerry Li

Star Sales & Leasing Consultant

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  • 403.232.6400
  • Languages: English - Mandarin
  • Reviews: https://goo.gl/DC92GX
  • Bio: Jerry was born in China and spent most of his life there. He moved to Calgary 6 years ago and ended up going to and graduating from the University of Calgary with a degree in Energy Science. His automotive sales career began in 2015 and he has been at Mercedes-Benz Downtown Calgary since 2017. Jerry’s favorite part of being a sales consultant is ensuring his customer’s acquire their favorite/ideal Mercedes-Benz. His favorite Mercedes-Benz is the AMG GT R Coupe and would love to one day own one. If Jerry isn’t here trying to help his customers, he can often be found playing his favorite sport, basketball.
Charlene Pangandian - Sales Manager View profile

Charlene Pangandian

Sales Manager

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  • 403.232.6400
  • Languages: English, French and Tagalog
  • Reviews: https://goo.gl/DC92GX
  • Bio: Charlene is our Business Development Manager. Charlene comes to us from Eastern Canada where she has tremendous success and over 10 years' experience in the luxury automotive sector in Customer Relations and Business Development. Charlene has a proven track record of exceeding sales targets and portfolio retention growth and is a recipient of the Mercedes-Benz Global Customer Experience Reward (2016). She is fluent in English, French and Tagalog and looks forward to speaking with you.
Neal Sukhu - Delivery Specialist View profile

Neal Sukhu

Delivery Specialist

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  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Neal has been with Mercedes-Benz Downtown Calgary since 2014.  Neal began as our Delivery Specialist and in 2017 moved into a role as our Customer Experience Manager.  Neal is one of our most reviewed, and most highly regarded/rated team members on Google.
Lisa Zhang - Finance & Insurance Manager View profile

Lisa Zhang

Finance & Insurance Manager

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  • 403.232.6400
  • Languages: English - Mandarin
  • Reviews: https://goo.gl/DC92GX
  • Bio: Lisa joined Mercedes-Benz Downtown Calgary January 2018.  She brings a varied skill set related to the Finance & Insurance industry and is fluent in both English and Mandarin.
Robin Tse - Finance & Insurance Manager View profile

Robin Tse

Finance & Insurance Manager

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  • 403.232.6400
  • Languages: English - Cantonese
  • Reviews: https://goo.gl/DC92GX
  • Bio: Robin joined Mercedes-Benz Downtown Calgary November 2017.  He brings a tremendous amount of Finance & Insurance experience and is fluent in both English and Cantonese.
John Espanol - Finance & Insurance Manager View profile

John Espanol

Finance & Insurance Manager

  • Send email
  • 403.232.6400
  • Languages: English - Tagalog
  • Reviews: https://goo.gl/DC92GX
  • Bio: John joined Mercedes-Benz Downtown Calgary September 2015. He brings a tremendous amount of Finance & Insurance experience in the luxury vehicle segment.
Mike Sore - Sales Manager View profile

Mike Sore

Sales Manager

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  • 403.232.6400
  • www.mbdtyyc.com
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Mike Sore has been part of the Hyatt Automotive Group (parent company to Mercedes-Benz Downtown Calgary) for over 10 years.  He started as a Sales & Leasing Consultant with Crowfoot Hyundai, then moved into the Finance Office and then became the Sales Manager, where he held that role for over 5 years.  He joined Mercedes-Benz Downtown Calgary in 2017 as a Sales Manager. His is primary role is to ensure all customers have the "Driven to Delight" experience.  Mike was born in Mississauga and raised in Calgary, and can't imagine living anywhere else.  He is married and has 2 children (daughter and son).  Mike enjoys every aspect of Calgary and can often be found out and about with his friends and family.
Mazen Aboulhosn - General Manager View profile

Mazen Aboulhosn

General Manager

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  • 403.232.6400
  • www.mbdtyyc.com
  • Languages: English and Arabic
  • Reviews: https://goo.gl/DC92GX
  • Bio: Mazen was born in Alberta and has lived the majority of his life in Calgary, where he went to Mount Royal University. He started with the Hyatt Automotive Group in 2002 as a Sales & Leasing Consultant (5 years Grand Master/ Highest Sales Volume Achievement with Infiniti Canada) before moving into management of Canada’s highest volume Infiniti dealer at that time (Hyatt Infiniti). Mazen moved within the Hyatt Group, March 2014 to become the General Sales Manager here at Mercedes-Benz Downtown Calgary. Mazen’s greatest obsession is his love for cars and anything automotive related. “Do what you love and love what you do” is what Mazen lives by. That is why Mazen has only ever represented brands he is truly passionate about and believes in, hence why he part of our winning team here at Mercedes-Benz Downtown Calgary.
Justin Edgar - General Manager View profile

Justin Edgar

General Manager

  • Send email
  • 403.232.6400
  • www.mbdtyyc.com
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Justin has been with Mercedes-Benz Downtown Calgary since 2007.  He has served as a Service Advisor, Sales & Leasing Consultant, Service Manager, Sales Manager and since 2014 as General Sales Manager.  Justin lives every day by both of Mercedes-Benz's mantra's, "The Best or Nothing" and "Driven to Delight".  He is constantly motivating himself and his staff to  improve, with the end goal of serving our customer's in a manner that conveys both mantras.  He is married with 2 children and is actively involved in sports (playing & managing) and the community.

Parts

Mark Scott - Parts Consultant View profile

Mark Scott

Parts Consultant

  • Send email
  • 403.232.6402
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Mark joined Mercedes-Benz Downtown Calgary in 2009.  Mark is our longest tenured Parts & Accessories advisor and has a great deal of experience and knowledge that benefits our external and internal customers.
Tyrone Blain - Parts Consultant View profile

Tyrone Blain

Parts Consultant

  • Send email
  • 403.232.6402
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Tyrone joined Mercedes-Benz Downtown Calgary in 2014. Tyrone is one of our Parts & Accessories advisors.
Michael Vercammen - Parts Manager View profile

Michael Vercammen

Parts Manager

  • Send email
  • 403.232.6402
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Mike has been our Parts Manager at Mercedes-Benz Downtown Calgary since 2006. Mike has an incredible team that has many years of combined Parts department experience. Please ask him about anything related to our Parts & Accessories department, including any "wish list" accessories you would like to have for your Mercedes-Benz.

Support

Callie Tascona - Reception / Administrator View profile

Callie Tascona

Reception / Administrator

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  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Callie joined Mercedes-Benz Downtown Calgary in 2012. Callie is responsible for managing our Reception and Greeting center at our Sales location. Callie is most likely the first person you will speak with on the phone and in person when you walk in.
Russ Vigor - Facility Manager View profile

Russ Vigor

Facility Manager

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  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Russ joined Mercedes-Benz Downtown Calgary in 2014.  He is our Detail & Lot Manager, responsible for a team of detailers as well as our lot and facilities.  An integral component of many parts of our organization, Russ ensures our vehicles and lot reflect our "Best of the Best" mantra.
Art Shaw - Vehicle Detailer View profile

Art Shaw

Vehicle Detailer

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  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Art joined MBDTYYC in 1994 and is one of our longest tenured employees.  Art has held a number of positions with us over the years and is currently our Vehicle Detailer.
Braden Smith - Detailing & Quality Control Supervisor View profile

Braden Smith

Detailing & Quality Control Supervisor

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  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Braden joined MBDTYYC in the fall of 2017.  He is a Vehicle Detailer & Lot Attendant.
Michael Jennings - Customer Experience Manager View profile

Michael Jennings

Customer Experience Manager

  • Send email
  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Michael joined Mercedes-Benz Downtown Calgary in 2014 as our Customer Service Manager.  In 2017 he moved into his current role as our Customer Experience Manager.
Fabian Liebrand - Marketing Associate View profile

Fabian Liebrand

Marketing Associate

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  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: I immigrated from Holland back in 2010 due mainly to the allure of a Calgary summer. You can usually find me at work, home or out listening to music at all times of the day, all the while pursuing any and all creative avenues to keep my hands and mind busy. I will always approach any situation with a solution-based mindset with the primary goal of creating an elegant solution or to create a strength out of what was previously considered a problem; like finding a solution to the problem of always running out of espresso. Over the last 7+ years I have focused on learning new skills to improve my ability and refined my current skill set to become a versatile designer. I joined Mercedes-Benz Downtown Calgary as a customer service member of our Fixed Operations team, but quickly moved into the Marketing department where my skills would be fully utilized and coincided with my ambitions. The vehicle of choice for me is the G 500 4x4 squared, due to the fact in can go almost anywhere and makes a statement, just like me.
Stuart Kasperski - Marketing & I.T. Manager View profile

Stuart Kasperski

Marketing & I.T. Manager

  • Send email
  • 403.232.6400
  • Languages: English
  • Reviews: https://goo.gl/DC92GX
  • Bio: Stuart was born in Winnipeg and moved to Calgary in 2005, where he joined the Hyatt Automotive Group as a Sales Consultant with Hyatt Infiniti.  After a short time in that role, he became the Online Retail Marketing / I.T. Specialist for the Hyatt Automotive Group.  After 10 years, he transferred over to Mercedes-Benz Downtown Calgary and assumed all aspects of the company's Marketing, Media & Information Technology.  Stuart's hobbies include supporting and volunteering with animal (primarily dog) charities, playing soccer & coaching kids soccer, spending time with friends and family doing almost anything, and primarily taking care of his pup Abby.  His favorite Mercedes-Benz is the GLE 63 S Coupé.