Efficient, honest and accommodating. Always call to keep me informed when in the middle of my service. Even washed my vehicle before sending it out to me.

Top notch 5-star service!!! Beautiful facility, excellent work and services provided, and very helpful and knowledgeable staff. As always, a big thank you goes to Jesse, Al, and the rest of the crew! Really appreciate your help as always. I highly recommend Mercedes Downtown for your service and parts needs!

Hi Chris... I tried to take down this review like we agreed... but it won't allow me to. Anyways I think we both earned a 5-Star Rating today. Thanks for your assistance!

Steve Tognotti gave me exceptional help when I was desperate about my car not being reliable in our cold snap. He got my car reliably running and left the service area to help me get the parts needed, even though it was terribly cold for him to leave the heated service area. He changed the key battery, connected a hose for my block heater, got me in for a new battery the next day and ensured the battery was installed quickly so I could attend my son’s Christmas parents party at Masters Academy School. He’s a great asset ...