I have the best customer service experience with Michael Jennings. It was amazing service to take care my car and me after I purchased. I've never seen this kind of amazing service. Most of car dealership, they don't care after I purchased. But Mercedes Benz downtown and also, Michael Jennings and the dealer Jack, they are not. They always take care me and they just became my friends. Thank you so much Michael Jennings and Jack. I really appreciate.

I bought the car but I had problems with the car. The Dealer Jack, he tried fix everything and he always keep in touch and helping me. I've never seen this kind of service after I purchased and I've never seen this kind of dealer. In the future, when I buy new car or another used car, I will defernitly buy it from Jack again. He is the best dealer. My car had some problems but I am satisfy everything now. Whoever wanna buy car, go find Jack. I really recommend him.

I wasn't extremely sure when I walked in the door, as this was the first time going in to purchase a luxury car. Rob was extremely helpful with going through the benefits of buying a brand new or star certified pre-owned. really helped me feel 0% worries in going with a used 2013 gl-350. which was a really good fit for both my needs and budget. Was treated in a very friendly manor & professionally. even with me being a younger customer, I can now happily say I'm part of the Mercedes-Benz family. 10/10 helpful, educated and friendly staff!!! Couple months later now and my first service interval later, my opinion of Mercedes-Benz Downtown Calgary has only gone up. some of the most knowledgeable service staff i have ever come across. Quick, easy and willing to take the time to explain what is happening during the service and how to take the best care of my GL in the future.

Mark and Jason did an outstanding job. The personal service is a step above the other Mercedes dealers I have been too. I was there a little longer than I expected due to an unforeseen problem but it was worth the extra time. From the moment we walked in everyone was friendly and happy to assist. Truly a great experience!!

OMG Amazing heart felt life changing experience. I had the pleasure of dealing with a wonderful lady by the name of Lola What and amazing person. Lola is a the height of what customer service should be. She walked me out to my B200 after my service and went over some things with me Thank you Lola You rock. What a nice lady She was full of laughs and humor. You see that is customer service She made it personall. The car comes secondary It is the relationship that truly matters. Thank you Lola from the bottom of my heart. Be well Oh ya and massage chairs with a snack buffet and coffees Iean I'm a guy who loves a chocolate chip cookie for breakie. They have it all

Everything is good. Third vehicle purchased from Downtown Benz. Jerry and Robin are very nice guy to deal with. Looking forward to do more business with them!

The staff here are genuine and friendly. I didn't end up purchasing a vehicle this time around but will definitely be back!

Everything is perfect. Very impressive experience with Jerry, Robin and Neal. Highly recommended this store to everyone!

Stopped by with my friend who was shopping for a car and the staff were very friendly and helpful. Thanks!

Just took delivery of my vehicle. Second car purchased from Downtown Calgary Benz. Everything is awesome! Jerry is very nice to deal with!

Great customer service and really awesome people ! I bought my c300 back in 2014 and since, Everytime I had to drop off my car either for service (at the service department) for a a quick interior touch up; the staff were so helpful and kind , thank you for your great customer Service !